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Feedback Form

In order to serve you better, we know that it is important to accept any criticisms along with praise to excel in our business. We encourage you to provide us with your genuine comments on how well we served you in your time of need. 


Personal Information
Name:   
Address:  
City:    Postal Code:  
Phone:  

Funeral home related feedback

Name of the Funeral Director who assisted you:


1. Why did you choose our funeral home? (Choose all that apply)
Service pre-arranged Religious affiliation
Recommended by clergy Recommended by friend
Previously served family Reputation
Location Facilities
  Other: 

2. How did you hear about our funeral home?
Newspaper Yellow Pages
Recommended by clergy Getting to know you
funeral home Employee Reputation
Other (please specify):  

3.During the arrangement conference, did you find the information provided helpful in making your selections? (please select only one)
Yes No Not Sure

4. Was our staff courteous?
Yes No Not Sure

5. Would you please rate the following, if the apply. (choose only one response for each item)
Satisfied Neutral Dissatisfied
Initial contact with our firm
Arrangement Conference
Merchandise Selection
Appearance of Deceased
Visitation
Arrangement Co-Ordination
Appearance of facilities
Staff Attitude


6. Based on your experience, would you recommend our funeral home to others? (If the answer is no, please explain below in the provided comments box)
Yes No Not Sure

Additional Comments or Suggestions


 

 

Our Services

We understand that it is not always possible to pay respects in person, & hope that this small token will help. You can search for your loved one using the form below.

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Providing your email address will allow us to notify you of recent obituaries.

Immediate Need

If you have immediate need of our services, we're available for you 24 hours a day.

Obituaries & Tributes

It is not always possible to pay respects in person, so we hope that this small token will help.

Prearrangement

Dying is one of the few events in life that's certain to occur, yet one we rarely plan for. Should we spend more time preparing for a two week vacation than we do our last days on Earth?

Daily Grief Support by Email

Grieving doesn't always end with the funeral: subscribe to our free daily grief support email program, designed to help you a little bit every day, by filling out the form below.

Weekly Email Tips to Support a Grieving Friend

It's hard to know what to say when someone experiences loss. Our free weekly newsletter provides insights, quotes and messages on how to help during the first year.

Proudly Serving the Communities of Renfrew, Admaston, Calabogie, Horton, Burnstown, Douglas, Griffith, Matawatchan, Denbigh, Vennachar, McNab Braeside, Arnprior, Dacre, and Lochwinnoch
613-432-2866 McPhail & Perkins Funeral Home
85 Munroe Avenue East
Renfrew, ON K7V 3K2
Email: info@mcphailandperkins.ca
613-432-2866 McPhail & Perkins Funeral Home
85 Munroe Avenue East
Renfrew, ON K7V 3K2
Email: info@mcphailandperkins.ca
613-432-2866 McPhail & Perkins Funeral Home
85 Munroe Avenue East
Renfrew, ON K7V 3K2
Email: info@mcphailandperkins.ca
613-432-2866 McPhail & Perkins Funeral Home
85 Munroe Avenue East
Renfrew, ON K7V 3K2
Email: info@mcphailandperkins.ca
613-432-2866 McPhail & Perkins Funeral Home
85 Munroe Avenue East
Renfrew, ON K7V 3K2
Email: info@mcphailandperkins.ca